Privacy Policy

Introduction

Welcome to https://car-recovery-al-quoz.terratrek.net (hereinafter referred to as “Car Recovery Al Quoz,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products (collectively referred to as “Services”). Our primary goal is to ensure transparency and give you control over your data in accordance with applicable privacy laws worldwide, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies across all aspects of our Services, including:

Our primary website at https://car-recovery-al-quoz.terratrek.net
All associated mobile applications and software
Online forms, surveys, and registration processes
Interactive features, such as chat or comment sections
Marketing emails, newsletters, and promotional campaigns
Any third-party services or platforms we link to or integrate with, but please note that their privacy practices may differ from ours, and they are governed by their respective policies.

Processing Activities

This policy outlines our data processing activities, including:

User Accounts: When you create an account on our platform, we collect your name, email address, and password (hashed and encrypted).
Payment Information: We securely process payment details when you make purchases or subscribe to our services. This includes cardholder information, billing addresses, and transaction history.
Financial Records: For financial services users, we may store and process bank account details for direct debits or electronic payments.
Purchase History: We record your purchase decisions, including product/service selections, quantities, and transaction dates.
Device Identifiers: Our systems may collect unique identifiers from mobile devices, such as IP addresses, device IDs, and browser types, to enhance user experience and enable personalization.
Location Data: With your consent, we can access location information to provide location-based services or personalized recommendations.
Feedback and Reviews: We encourage users to share feedback and reviews, which help us improve our Services. This may include personal details if explicitly provided.
Social Media Interactions: If you choose to log in via social media accounts, we will collect data from those platforms as permitted by their privacy settings.

Personal Data Collection

We gather various types of personal information (collectively referred to as “Personal Data”) through multiple channels:

Direct Interaction: You provide us with Personal Data when you register for an account, fill out forms, participate in surveys, or communicate with our customer support team.
Automatic Collection: Our systems automatically log data when you interact with our Services, including IP addresses, browser types, device information, and usage patterns.
Third-Party Sources: Trusted partners and service providers may share Personal Data with us for specific purposes, ensuring compliance with their privacy policies.

Cookies

We utilize cookies and similar technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These are essential for navigation and basic functionality of our Services. They allow features like login sessions, language preferences, and accessibility settings.
Preference Cookies: We use these to remember your choices and customize the content displayed on our site according to your interests.
Analytics Cookies: Our analytics partners employ these cookies to collect and process data about user behavior on our website, providing insights to improve performance and usability.

You can control and manage cookies through your browser settings, but please note that disabling certain categories may impact your user experience.

Your Rights and Choices

Depending on your location, you have several rights regarding your Personal Data:

Access: You can request access to the personal information we hold about you.
Rectification: If your data is inaccurate or incomplete, you are entitled to its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your Personal Data.
Restriction: You may request restrictions on the processing of your data if it is inaccurate or you oppose its use.
Portability: We will provide your Personal Data in a portable format upon request.
Objection: You have the right to object to the processing of your data for specific purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or write to us at:

Car Recovery Al Quoz,
Data Privacy Department,
[Address],
[City, State, Zip Code].

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Us

For inquiries, assistance with data-related matters, or if you have any concerns regarding our privacy practices, please contact us:

Email: [email protected]
Mailing Address: Car Recovery Al Quoz, Privacy Inquiries, [Address], [City, State, Zip Code]